Customer Survey

Thank you for your time in filling out this survery. It is an important tool in helping us serve our clients better.

Please know that The Closet Doctor is committed to respecting your privacy. All of the information provided to us is kept strictly private, including names, addresses. The Closet Doctor does not sell or rent your information to anyone. It is used solely for the purpose of improving our business.

All required fields are denoted with "*".


Products/Services Purchased:
(select all that apply)







1. Please think back to before you purchased a closet organization system from our company...




2. How would you rate our office staff, other than designers?



Treated courteously



Helpful



Was the staff knowledgeable





3. How would you rate your designer with respect to:


Helpful, consultative approach



Functionality of design developed



Thoroughness / Follow-up





4. How would you rate your installer(s) with respect to:


Friendliness / Helpfulness



Explanation of the Installation



Care of your home and furnishings



Diligence, work ethic



Clean-up



Overall quality of installation




5. If you dealt with our showroom...


Was the staff knowledgeable?



Were you treated courteously?



Were the systems displayed
helpful to you?




6. Overall, how would you rate...


The scheduling of your installation



Sales materials (photos, samples, etc.)



Overall service and quality



Did we exceed your expectations?


Would you refer us to your friends and family?



If so, please contact...